Support

Questions, problems or ideas: [email protected]. Please mention your Mac model and macOS version.

Getting started

What do I need?

A Mac with Apple silicon running macOS 14 or later, and space for a speech model: 1.6 GB for Turbo (recommended), 627 MB for Turbo Compact.

The first transcription takes a few minutes. Is that normal?

Yes. The first time a model is used on a Mac, macOS prepares it for your chip. After that, it loads in seconds.

Is there an iPhone app?

It’s coming soon. A subscription or the lifetime purchase you make on the Mac will unlock it too.

Your files

Where is my work saved?

Next to each video, in a project file with the same name (clip.wordglint next to clip.mov): the transcript, your corrections, style and cuts. Keep it with the video to continue later; double-click it in Finder to open the video where you left off. Every video you open also appears in Wordglint’s library. Exported videos go wherever you choose.

Do my videos leave my Mac?

No. Everything is processed on your Mac. See the privacy policy.

Trial and purchases

What does the trial include?

Every feature. Until you unlock Wordglint, exported videos carry a small Wordglint mark.

How do I restore a purchase on another Mac?

Open Wordglint › Unlock Wordglint (or Settings) and choose Restore Purchases, signed in with the same Apple Account.

How do I cancel a subscription or ask for a refund?

Subscriptions are managed in your Apple Account: apps.apple.com/account/subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.